Note From Our CEO

A Note From Our CEO

March 24, 2020

We continue to find ourselves in extraordinary circumstances related to the Coronavirus (COVID-19) pandemic. I want to share with you how Sherwin-Williams has responded to this global health crisis and how we are adjusting our business operations to further protect our employees while continuing to meet our customers’ needs.

We fully understand that a key measure for containing the spread of COVID-19 is to limit contact with others and reduce time spent in public places. For these reasons, we are temporarily closing our store sales floors and driving customers to order products online or via phone for delivery or curbside pickup at the stores. This will allow us to continue serving customers while supporting appropriate social distancing and further protecting our employees.

Over the last several weeks, we have taken numerous actions to support the health and safety of our employees. We continue to assess the global situation as we work to meet or exceed the guidelines provided by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and other government agencies and local health officials. In response to these changing circumstances, we have enhanced paid sick and/or family leave, approved temporary leaves of absence, implemented alternate and flexible work arrangements, implemented manufacturing and facility visitor screening protocols, split shifts at facilities, offered remote work options for non-essential on-site functions, implemented social distancing best practices, deployed enhanced cleaning procedures, and restricted international and domestic travel.

As we continue our modified operations with an emphasis on safe and responsible practices, we are proud of our employees who are serving the needs of our communities. Our stores continue to support the multiple small business owners and independent painting contractors relying on us for products and services to create and maintain clean and healthy environments at health care facilities, manufacturing plants and for other vital infrastructure. We are honored and humbled that many of these customers have expressed their gratitude to us for remaining open and enabling them to keep their businesses running, do their jobs, generate income and support their families. In addition, we are supporting customers involved in important industrial applications such as food and beverage packaging, health care equipment manufacturing, water treatment facilities and energy infrastructure. Over the last several days alone, we have delivered critical coatings products to producers of ventilators, oxygen tanks and hospital bedframes. We are providing additional support to communities through donations of thousands of masks, gloves and lab coats. We will continue to look for ways to help.

We salute the overwhelming good work being done by the caregivers at home and in health care, and our thoughts go out to those diagnosed with the COVID-19 virus and to those whose job or school has been affected. For 154 years, Sherwin-Williams has stood with the world as it faced tough times. Together, we will weather this crisis, too. We remain committed to supporting our employees, communities and customers as we always have.

Sincerely,

John G. Morikis
Chairman and Chief Executive Officer
The Sherwin-Williams Company